sharpi
for call
centers

Finds voice in even the noisiest backgrounds

Sharpi is originally designed for the tough demands in critical communication. This makes it ideal as well for call center use where speech understanding is crucial for a good work-environment and customer service.

It's all about excellent customer service

No more stress. Understanding every word - all the time
Elevate professionalism

Elevate professionalism to your calls: Ensure high quality voice without distractions, whether from collegues or working from home

Genuine human connection

Empower agents to respond with empathy and saty focused in the conversation, nurturing a deeper and more focused connection with clients.

Better experiences

Leverage AI to deliver better experiences to your clients while securing privacy and GDPR: Voice quality assurance - the right way. No logging of data, no leakage of information from one customer dialogue to another.

How Sharpi works

Sound from a noisy environment… CLEAR SPEECH BACKGROUND Ensures clear communication of crucial information Can relay vital information about the scene such as breath, screams, engines and shots The callcenter is in complete control over the desired speech to background ratio 1 2 3 4 Auto
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Add custom scenario
Use file pickers or HTTPS URLs (CORS must allow fetching/decoding).

Try Sharpi right away

Here you can test the incredible effect Sharpi has on speech understanding – and discover why we say “never miss a word”

far more than isolating speech

Speech is also about background sounds

Speech is part of a whole. Other sounds, general background noise, and additional sounds puts speech in a context. So therefore, Sharpi does far more than simply isolating speech. It’s designed as a powerful, intelligent tool for understanding and managing complex audio environments. Beyond crystal-clear voice separation, Sharpi equips you with advanced tools to explore, interpret and control the full context of what you’re hearing — so you’re not only listening to voices, but actively engaging in the calls while understanding the cues and surroundings with clarity and confidence.

Is Sharpi for you? Yes!

Everywhere clear communication is important

Call Centers. Or rather: Stress Centers. Constant incoming calls, often difficult to understand due to background noise, put call-center operators under constant pressure. It is not beneficial for good customer service. Problem solved by a press of a button: Sharpi on - voice clear -noise away. Simple and effective. And stress is gone immidiately

You can hear. Every word.

Imagine you beeing unable to communicate effectively with an upset customer due to background noise. The consequences could be "not nice". SHARPI filters and clarifies the speech signal, making it 100% intelligible. Helps the customer. Helps the employee. Problem solved.

Operationally effective solutions

When creating AI solutions for real-world audio applications, having state-of-the-art algorithmic performance is only the beginning. Challenges for productizing operationally effective solutions include: Constraints on CPU, power, and memory. Constraints on latency, crucial for applications like live communication and live hearing use cases. 

 

Real world performance

Sharpi ensures high performance and quality in the real world, including loud noise pressure levels, varying room acoustics, varying hardware characteristics and audio codecs, complex voice and noise characteristics.

How to get Sharpi?

Take the first step towards transforming your project by scheduling a call with our engineering team. Discuss your specific needs and outline how our expertise can support your mission. Fill in and send the coupon to get in contact.

Frequently Asked Questions

Thanks for getting in touch

We are happy to help - please fill out the form below, and we will get back to you shortly.

Getting started with SHARPI is simple. One of our consultants will get back to you, and arrange for you to receive a simple unobtrusive demo unit, that allows you to test a simplified version of SHARPI in your own real-world environment.

Built to fit any scenario

Engineered for adaptability, SHARPI integrates seamlessly with virtually any server, telephone, or radio system. It requires no modifications to existing infrastructure and can be deployed instantly across diverse communication platforms.

Goodbye noise reduction - hello Sharpi

Unlike conventional noise reduction, SHARPI understands the sound scene. This empowers you to take control of what you want to hear. When speech is your focus, Sharpi eliminates noise and amplifies human speech 200 times more efficiently than conventional methods.

Trained to recognize both voice and non-verbal sounds (e.g., breathing), it produces crystal-clear speech, shortens call duration, and improves service quality while reducing stress for operators.

No data transmitted

SHARPI operates entirely offline. It stores and transmits no audio data, ensuring complete privacy and eliminating the need for an internet connection.

Built-in transcription


This is delivered as an add-on "Sharpi-Agent" that will help you navigate complexity in varying critical performance levels in European languages and ensure stability across language changes.

True real-time communication

With a latency of less than 10 milliseconds, SHARPI enables authentic real-time communication. Voice transmission is fast, reliable, and secure, ensuring no information is missed.

Trained like the human brain

SHARPI has superior capability to filter distracting noise and focus on what matters.

Detects language

SHARPI integrates an advanced translation engine capable of converting any language into any other language in real time. This ensures immediate comprehension and accurate interpretation during conversations.

AI-driven

At its core, SHARPI leverages advanced artificial intelligence, modelled on the principles of human learning. 

Like a child acquiring language, it has been trained through repeated exposure to diverse sound patterns. This enables unparalleled accuracy in voice recognition and enhancement.

Millions and millions of calls handled

SHARPI is deployed in multiple countries worldwide, processing millions of calls with zero reported errors. The result: fewer mistakes, reduced stress, and improved safety in critical communications.

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